The International Table Tennis Federation operates the websites https://www.ittf.com/, https://cn.ittf.com and https://tv.ittf.com/ (hereinafter referred to as “Website”) and is responsible for collecting, processing and using your personal data in compliance with the applicable data protection law.
Your trust is important to us, which is why we take the protection of data seriously and ensure appropriate security. We observe the statutory provisions of the Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (OFADP), the Telecommunications Act (TCA) and other applicable data protection provisions of Swiss and international law, in particular where applicable EU law.
If you have any questions regarding data protection, you can contact us by email [email protected] or at our Headquarters at MSI, Avenue de Rhodanie 54B, 2, 1007 Lausanne, Switzerland
Data processing in connection with our website
- What data do we collect when you visit our website?
When you visit our Website, our servers located temporarily store each access in a log file. The following technical data is collected without your intervention and stored by us for three (3) months, as in principle with every connection to a web server:
- the IP address of the requesting computer,
- the operating system of your computer,
- the browser you are using (type, version and language),
- name of the IP address range,
- the date and time of the server request,
- the web page from which access was made (referrer URL), possibly with the search terms used, and
- the status code (for example, error message, debug information).
The collection and processing of these data are carried out for the purpose of enabling the use of our Website (establishing a connection), ensuring system security and stability over the long term and optimising our Internet offering as well as for internal statistical purposes. It is within our legitimate interests to process such data.
The IP address will also be used together with the other data in the event of attacks on the network infrastructure or other unauthorised or abusive use of the Website to identify offenders in connection with civil or criminal proceedings. The processing of this information is in our legitimate interests to track your visit to our Website and to improve the Website accordingly.
Data collected according to this Article 1 is stored by Microsoft Azure West Europe, Netherlands.
- What kind of data is collected when you register for itTV service?
When you register an itTV account as a user to watch world class sports on our live stream TV, both our third party provider Sportradar Medea Services GmbH in Vienna, Austria and ITTF become controllers of your personal data. To register for the itTV services, we ask for:
- your first name,
- last name,
- email address,
- country, and
- age range.
You will also create a password which is your own personal password. Your log in details, namely your email address and password, then become your secure log in details – such data helps ensure a level of security for your account. You will be regularly prompted by the platform to re-enter your email address and password (approximately monthly) to enhance security on your account.
We use these data as well as additional information voluntarily provided by you or data derived from these data only in order to offer you our services in the best possible way. The processing of this data is, therefore, necessary for the provision of our services and is therefore in our legitimate interests.
Your registration data is stored by CDN Akamai in Vienna until you delete your itTV account or personally request to delete your registration details.
- What kind of data is collected in order to register for our mailing services?
You can subscribe to our mailing service in order to be informed about news and current offers. For this we need the following information:
- your first name,
- last name,
- email address,
- country, and
- age range.
ITTF collects your name so that we can personalise messages to you. By knowing your country we can understand where our fans are coming from, and we can also inform fans of sports events in their country. The age range allows us to understand the age profile of our fans using our streaming service so that we can tailor the content and service accordingly. You can unsubscribe from the mailing list by clicking the link “Unsubscribing from the list” at the bottom of each email sent to you.
To ensure a professional performance of our mailing service we work with Mailchimp who may process data on our behalf. Please check the legal notices of Mailchimp to inform you about what they do with the information they may receive.
The processing of data in connection with our mailing services is based on our legitimate interests. The data collected according to this Article 3 is stored by Microsoft Azure West Europe, Netherlands.
- What data do we collect when you use our contact form?
You can use our contact form on either https://www.ittf.com/ or https://tv.ittf.com/ to get in touch with us. For this we need the following information:
- first name and last name,
- email address, and
- your message.
Please note that when contacting us via the contact form on our Website we do not require both your first name and last name, but only a name.
We only use these data as well as any additional information voluntarily provided by you in order to answer your contact enquiry in the best possible and personalised way. The processing of this data is therefore in our legitimate interests.
Data collected according to this Article 4 is stored by Microsoft Azure West Europe, Netherlands.
Cookies help in many ways to make your visit to our website easier, more enjoyable and more meaningful. Cookies are information files that your web browser automatically saves on your computer’s hard drive when you visit our website. In particular, we use the following cookies:
- technically necessary cookies,
- performance Cookies,
- functional cookies, and
- promotional cookies.
We use these cookies, for example, to understand which matches fans watch or temporarily store your entries when filling out a form on the website, so that you do not have to repeat the entry when calling up another subpage. Cookies may also be used to identify you as a registered user after you register on the website, without you having to log in again when you visit another page.
Most internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears when you receive a new cookie.
Disabling cookies may prevent you from using some features of our website. Data collected according to this Article 5 is stored by Microsoft Azure West Europe, Netherlands.
- Do we use tracking tools?
- What are tracking tools?
We use the web analysis service of Google Analytics for the purpose of designing and continuously optimising our website to meet your needs. In this context, pseudonymised user profiles are created and small text files stored on your computer (“cookies”) are used. The information generated by the cookies about your use of our website is transferred to the servers of the provider of these services, stored there and processed for us. In addition to the data listed in section 1, we may receive the following information:
- navigation path of a visitor to the site,
- time spent on the website or a subpage,
- the subpage on which the website is left,
- the country, region or city from which access is made,
- the device (type, version, colour depth, resolution, width and height of the browser window), and
- if you are a recurring or new visitor.
The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to the use of the website and the internet for purposes of market research and need-based design of this website. In addition, this information may be transferred to third parties if this is required by law or if third parties process such data on our behalf.
- What is Google Analytics?
The provider of Google Analytics is Google Inc, a company of the holding company Alphabet Inc, based in the USA. Before the data collected on this website within the European Union or in a state that is part of the European Economic Area is transmitted to the provider, the IP address is shortened by activating IP anonymisation (“anonymizeIP”). The anonymous IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. In such cases, we provide contractual warranties to ensure that Google Inc. maintains an adequate level of data protection. According to Google Inc., under no circumstances will the IP address be associated with other data relating to you.
Further information about the web analysis service used can be found on the Google Analytics website. Instructions on how to prevent your data from being processed by the web analysis service can be found at http://tools.google.com/dlpage/gaoptout?hl=en.
- Do we use Google Maps?
We use the product of Google Maps Inc. By using our Website you agree to the collection, processing and use of automated data by Google In., its agents and third parties. The Terms and Conditions of Google Maps can be found at https://www.google.com/intl/e/help/terms_maps.html.
Storage and exchange of data with third parties
- Is my data stored or linked?
We store the data collected according to sections 1,3,4 5 with
- How long will my data be kept?
We only store personal data for as long as is necessary for the above described uses and further processing in the context of our legitimate interests. Contract data is stored by us for a longer period of time, as this is prescribed by statutory obligations. Such obligations primarily arise out of accounting law, civil law and tax law. According to these laws, business communication, concluded contracts and accounting vouchers must be stored for up to 10 years. If we no longer need this data to carry out the services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.
- Will my data be disclosed to other third parties?
We only disclose your personal data to other third parties if you have expressly consented, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular, to enforce claims arising from the contractual relationship. In addition, we disclose your data to third parties insofar as this is necessary for the use of the website and the execution of our services (also outside the Website).
- Who is our web host?
The web host of www.ittf.com and cn.ittf.com is with Microsoft Azure West Europe, Netherlands. The web host of tv.ittf.com is with CDN Akamai in Vienna. Personal data collected via the Website may be disclosed to Microsoft Azure West Europe and/or CDN Akamai. The Website are hosted on servers in the Netherlands and Austria.
- Who is our partner for streaming services?
We offer on our website the possibility to stream international table tennis events, for which we cooperate with Sportradar Media Services GmbH (hereinafter referred to as “Sportradar GmbH”), Hosnedlgasse 25, AT-1220 Vienna, Austria. By choosing to stream the itTV, you agree that we may transfer personal data to Sportradar GmbH. For the handling of personal data, please refer to the data protection policy of Sportradar GmbH. The valid data protection policy of Sportradar GmbH can be found at https://www.sportradar.com/about-us/privacy/.
- What happens when watching a YouTube video?
The processing of your data in connection with YouTube is based on your consent.
- Do we use social media plug-ins?
We use social media plug-ins, such as Facebook, Twitter, YouTube, Instagram and Flickr. By clicking on these pug-ins your IP-address, our website URL and cookies will be transferred to the relevant social media service for you to access their website. The access these social media providers have to your personal data is dependent on each company. For information on the purpose, scope of data collection and how your data is processed as well as used by these social media provides is described in their respective privacy policies. We recommend that you read the privacy policies of these social media providers carefully before using their services.
- Do we transfer personal data abroad?
Anything else you need to know?
- You have a right of access, rectification, deletion and limitation of the processing as well as of data transferability
You have a right to request information about the personal data that we store about you. In addition, you have a right to correct incorrect data and a right to request deletion of your personal data, insofar as there is no legal obligation to retain such data and no legal basis for further processing the existing data.
You also have a right to request the data that you have provided to us (right to data portability). Upon request, we will transfer your data to a third party of your choice. You have a right to receive the data in a common file format.
You can contact us for the aforementioned purposes via the e-mail address [email protected]. In order to process your requests, we may request proof of your identity.
In many countries, you also have the right to file a complaint with the relevant data protection authority if you have concerns about how we process your data.
These rights depend on the applicable data protection legislation and may be either more limited or more comprehensive.
- Is your data safe with us?
We use suitable technical and organisational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
You should always treat your access data confidentially and close the browser window when you have finished communicating with us, especially if you share your computer, tablet or smartphone with others.
We also care about data protection internally. Our employees and the service providers are contractually obliged to ensure confidentiality of personal data and compliance with applicable data protection laws.
- Is the same protection provided when data is transferred to the USA?
For the sake of completeness, for users residing or domiciled in the EU or in Switzerland, we would like to point out that in the USA there are surveillance measures by US authorities which generally allow them to get access to all personal data that has been transferred from the EU or Switzerland to the USA. This is done without differentiation, limitation or exception based on the objective pursued and without any objective criterion that would allow limiting the access to the data and subsequent use thereof by US authorities to very specific, strictly limited purposes that could justify the interference associated both with access to and use of such data. In addition, we would like to point out that in the USA there are no legal remedies available for the persons concerned from the EU or Switzerland that would allow them to gain access to the data concerning them and to obtain its correction or deletion, or that there is no effective legal protection against general access rights of US authorities. We explicitly draw your attention to this legal and factual situation in order to enable an informed decision to consent to the use of your data.
We would like to point out to users residing in an EU member state that, from the point of view of the European Union, the USA does not have an adequate level of data protection, partly due to the issues mentioned in this section. Insofar as we have explained in this privacy statement that recipients of data (such as Google) are based in the USA, we will ensure that your data is protected at an appropriate level by our service providers, either through contractual arrangements with these companies or by ensuring that these companies are certified under the EU or Swiss-US Privacy Shield.
- Can you complain about us?
You have the right to complain to a data protection supervisory authority at any time.
- Which law do we apply? And where does the law apply?
- Can this policy be amended?
- Questions about data protection? Please, contact us!
This page was last modified on 8.Mar.2019. If you have any questions or comments about our legal notices or data protection, please contact us at [email protected].
Many thanks, and enjoy your sports!